FAQ'S

Delivery chargers vary due to the weight of the fabric being ordered, these will be caluclated when you go through the checkout process.

The fabrics are sourced from a wide variety of countries on different continents including the UK. At Whaleys we pride ourselves on delivering the highest quality fabrics and therefore we take time and care in finding the best fabrics no matter where it comes from.

Most of our fabrics are sold in their natural state, (base cloth), with the intention that customers will be dyeing / printing themselves.The majority of fabrics are white/cream in appearance.

We can arrange for the dyeing of fabric. The minimum amounts are between 300-500 metres for our fabrics.

We never see your credit card details when you place an order on our website. The transaction is securely handled.

No, we don’t pass your information on to anyone, unless required to by law.

This is to help our carrier eg. if you know you won’t be in to take the delivery then leave instruction to leave it next door etc.

We don’t have a retail shop. We do have full sample ranges to view in our reception area.

This depends on what is actually done with the fabric, what processes the fabric goes through, and what conditions they are done in. It is always advisable to allow between 5% – 10% for shrinkage.

Yes, you can request a sample of any fabric listed on the website (with a couple of exceptions). You can have one sample request of up to five fabric samples from us, free of charge (including free postage). If you need more than 5 then we can send an additional 5 for a charge of £7.00. Head to our free sample page for more information.